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Your guide to telephone job interviews

Congratulations! You've sent your finished CV to companies and you've got a reply. Now the telephone rings and you have to be prepared for the comming Telephone Interview. We will give you helpful hints and tips on how to survive the interview and how to leave a great impression to the recruiter:

You've applied for the job of your dreams and expect to be invited to an interview. Instead, because you have applied to a particularly forward-thinking organisation, you have been contacted and asked to participate in a telephone interview. So what do you do? How do you prepare and how can you market yourself effectively.

Why employers use them
Some recruiters use telephone interviews as a selection tool. If you are applying for a sales position (particularly within executive telesales) or a job that involves a lot of negotiating/oral skills (such as a customer services manager), you are likely to encounter telephone interviews.

Recruiters may also use verbal interviews as the first stage in the selection process if you are applying for a position that is located in an foreign country.

How to succeed
If you treat a telephone interview like it was a face-to-face interview, you cant really go wrong. In both cases, the employer is simply trying to gather information from you through a series of questions.

Be professional, it's easy to treat a telephone interview as an informal chat. But remember that you are trying to present a good impression at all times. Your voice is the only sales tool you have, speak slowly and clearly, don't use slang and try to sound relaxed and confident. Don't 'um' and 'err' too much! If you are using a mobile phone, find a quiet place to talk - it can be difficult enough to conduct a conversation on a mobile phone without having to filter out the background noise of a railway station/car engine/noisy road.

Tips
·Note down some answers to likely questions. You can refer to them during the interview, as long as you manage to make your answers sound natural.

·Have a copy of your CV or a completed application form to hand, for quick reference.

·Don't speak too quickly, use slang, interrupt or talk over the recruiter.

·Try smiling while you are talking. Studies have shown that this has a positive effect on the person who is listening.

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