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Chapter 3- Management Styles (Part 2)

In the last chapter we looked at management styles looking at the importance of this important subject. In this chapter we will take a further look at management styles highlighting the different styles and how each style differs from one another.

There are three main management styles and the approach each style provides is the right amount of structure and support for all business activities. Every style is unique in the way the manager decides to communicate, set goals, make decisions, monitor progress and recognises performance.

Now we are going to take an in-depth look at each of these styles and what they involve…

Direct Style
In this approach managers are often assertive in what they do, they will tell people what to do, how to do it, when they want it done by and expect results. Through this style a manager generally talks and employees listen for example, a manager may say at the start of the day in a retail company, “I want this much money made today to meet our target.” They will make all the decisions and instruct employees after that, whether it is goal setting, monitoring performance or if there is an issue within the workforce, the manager will be the one to direct what actions must be taken. This style allows the manager to be in charge of all operations, it is beneficial if you have staff who are relevantly inexperienced and therefore need to be told what to do and when.

Discussing Style
Through this style of management, the manager often likes to discuss business options with members of his/her team. They will act as a facilitator, presenting ideas, looking for feedback, challenges and a general debate amongst the team making sure the discussion stays on track. When setting goals for employees, managers will generally discuss what needs to be done with employees and together they may discuss when, how and what actions will be needed to take. This style works well when employees have confidence and are able to speak about ideas, allowing decisions to be made by managers and employees together.

Delegating Style
In this style of management, employees are told what job must be done and when they want it by, leaving the responsibility of getting the job done solely to the employee. Much responsibility and authority is given to the employees through this style of management. Through this approach managers decide how much monitoring is necessary and reward and recognise people who demonstrate the ability to work independently. It is a great style only when you have experienced staff who have the knowledge, skill and motivation to get a job done by themselves.

Well whatever approach you may decide to choose may be dependant on the nature of your business, all are good in their own way. In the next chapter we are going to be looking at ‘Leadership’ and how important it is in management. Enjoy!!

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